Help
Connecting your store

Keep your store. We’ll connect it.

Ignyt connects to the store you already run. Pick your platform for a step-by-step walkthrough of exactly what to set up.

Choose your platform
  • No re-platforming
  • Credentials encrypted
  • UAE businesses · AED
Step-by-step walkthroughs

Which platform is your store on?

Each walkthrough takes you one step at a time, with the exact settings, permissions and values to copy.

Connect it yourself

Follow the walkthrough, then connect in the merchant portal.

Set up with Ignyt support

Not in the portal yet. The walkthrough shows what to prepare, and we connect it with you.

The first conversation

Start with three things

That’s all we need to tell you what your setup supports and which access to create. Credentials come later, through the portal or a secure channel we agree with you.

  1. Your store URL

    The address shoppers use today, so we can check your platform and catalogue.

    https://yourstore.ae

  2. Your platform and version

    Shopify, WooCommerce, Magento or another system. The version tells us which setup applies.

    WooCommerce 9.1

  3. A technical contact

    Whoever manages your store admin or developer. They’ll create the access we need.

    name@yourstore.ae
From first call to go-live

Eight checks, each confirmed on its own

A connected store doesn’t mean checkout or payouts are ready. Your onboarding overview shows every check and who acts next.

  1. Apply

    Create your account, confirm you can act for the business and choose who can sell your products.

    You

  2. Business & tax review

    Share your trade licence and VAT details. Ignyt reviews them.

    You and Ignyt

  3. Connect your store

    Enter your store address and credentials in the portal, or set it up with Ignyt support if your platform isn’t self-serve yet. Ignyt checks access and permissions.

    You

  4. Import your products

    Products, prices and stock sync from your store. You choose what platforms can see.

    You

  5. Checkout checks

    For platforms with checkout, Ignyt places Sandbox test orders to certify quotes, coupons, orders and recovery.

    Ignyt

  6. Set up payouts

    Finish Stripe’s secure onboarding so sales can be paid to your bank in AED.

    You

  7. Order updates & support

    Agree who handles order notifications, delivery questions and support hours.

    You and Ignyt

  8. Final review & go live

    Ignyt confirms every check and approves Production before any go-live date.

    Ignyt
Beyond your store

Business details, payouts and your credentials

Business & tax details

  • Legal business namePlus your trading name, if different.
  • Trade licenceNumber, issuing authority, emirate and expiry date, with a copy (PDF, JPG or PNG up to 1.5 MB).
  • Registered address
  • VAT statusIf registered: your 15-digit TRN and whether your prices include VAT.
  • Customer support detailsA support email. A phone number and return-policy link are optional.

Payouts with Stripe

  • Stripe-hosted onboardingBank and identity details go straight to Stripe through a secure, single-use link.
  • A UAE businessPayouts are made in AED to your UAE bank account.
  • Separate from your storeA connected store never means payouts are ready, or the other way round.

How we handle credentials

  • Only through a secure channelEnter credentials in the merchant portal. For platforms set up with Ignyt support, wait until we agree a secure way to share them. Never send them by email, chat or phone.
  • Encrypted for each connectionPlatforms that sell your products never see your credentials.
  • Only the access we needEach guide lists the exact permissions. Ignyt checks them before connecting.
  • You stay in controlRevoke a key in your store admin at any time, and replace credentials through the same secure channel.
FAQ

Common questions

Do I need to move platforms or rebuild my store?

No. You keep running your store as you do today. Ignyt connects to it, keeps products, prices and stock in sync, and sends orders back to it.

Do I need to install anything?

Usually not. WooCommerce, BigCommerce, Ecwid, Odoo and Squarespace use their own APIs. Shopify and Wix use an app you add to your store. OpenCart needs the Ignyt extension, and checkout on Magento or PrestaShop uses an Ignyt module.

What does “Catalogue only” mean?

Your products, prices and stock appear to platforms, but shoppers can’t buy them through Ignyt yet.

Which businesses and currencies are supported?

Ignyt is open to UAE-registered businesses first. Store prices must be in AED, and payouts are made in AED.

Will test orders reach my store?

Only if your platform supports checkout. Then, during checkout checks, Ignyt places Sandbox test orders that are clearly marked TEST. Don’t ship them. Catalogue-only connections receive no orders.

When can I go live?

After your business review, store connection and product import are complete, plus checkout checks and payouts when your platform supports checkout. Ignyt confirms each one and approves Production before agreeing a date.

Is my progress saved?

Each walkthrough remembers the steps you tick on this device, so you can stop and come back. Nothing you tick or type here is sent to Ignyt.

My platform isn’t listed. What now?

Tell us your store URL, platform and version. We’ll check whether it can connect through the Ignyt merchant API or needs a custom integration.

Requirements reflect Ignyt’s current connectors. The merchant portal shows what your connection supports once it’s checked.